Avoid Upgrade Disaster

by DM on December 17, 2015

Windows-10-free-croppedWe all want things to be better than they are, even when the things we have are already good. This is especially true with technology. The urge to upgrade our devices to something “better” is deeply ingrained in our psyche, promulgated by the tech companies who promise us a better life, or at least a faster or better computer, just by upgrading what we already have. This is the business model of technology- selling you something you don’t really need but convincing you that you need it anyway. I am constantly being asked by clients as to whether they should upgrade to Windows 10, or El Capitan, or the latest iOS, etc. The answer is usually pretty simple: If what you have is working well enough, and there is no other pressing reason, then don’t upgrade. Chances are the upgrade will not make things significantly better, and there is a good chance it will make them significantly worse. This is especially true when upgrading older devices, such as your Windows 7 PC or your old MacBook or iPhone. Microsoft, Google and Apple will tell you that your older device is upgrade eligible because they want the largest number of devices to push out apps to, and they don’t particularly care if their upgrade trashes a certain percentage of older machines. So when in doubt, resist the urge to click “Install Now.”


Windows 10 Launches July 29; Free Upgrade for Windows 7 and 8.1 Users

June 17, 2015

Windows 10 will be available for retail purchase and included with all new PCs on July 29th, 2015. Existing users of Windows 7 and 8.1 will be able to upgrade to 10 for no charge. If you have a qualifying version of Windows 7 or 8.1 now, you will see an icon in the taskbar that will […]

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Upgrade To Windows 8.1 Or Wait For Windows 10?

February 2, 2015

Many small businesses using old computers will be faced with major upgrade decisions in 2015. Windows XP was removed from extended support in 2014, which means that Microsoft is no longer releasing security updates for it. Windows Server 2003 will lose extended support in July of this year, and Vista will lose support in 2017.  Windows 7 and […]

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Beware Of Phone Calls From Microsoft “Tech Support”

January 28, 2015

For the past year or so, I have been hearing reports from clients who were contacted via telephone by a person claiming to be from Microsoft tech support. They were informed that their computer was “reporting” to Microsoft that it was infected with malware or had other major problems that needed to be corrected immediately or else they were at […]

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Grow Your Business

January 15, 2015

I am part of a business networking group that has brought me great referrals and become my go-to source for professional services. We are hosting a Visitor Day in the Newton-Wellesley area on Friday, Jan 23, 2015 from 7-8:30 a.m. If you are interested in generating a steady source of referral business for yourself, let […]

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Why Didn’t I Get That Email?

December 15, 2014

Dealing with email problems is a daily constant as a computer consultant. Typical complaints include “Why are my emails bouncing?’ or “Why didn’t I receive that email from XYZ?” It’s important to understand that while email on the surface seems simple and straight-forward, it’s actually a very complex system with a lot of moving parts. Every message that’s sent has to pass […]

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Microsoft Removes OneDrive Storage Limit

October 31, 2014

Microsoft just announced that it is removing the previous data storage cap of 1 TB for Office 365 OneDrive storage. Now Office 365 users will have unlimited data storage. http://www.techrepublic.com/article/the-sky-is-now-the-limit-for-office-365-onedrive-cloud-storage/

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Moving Your Business To The Cloud

October 28, 2014

Pricing for cloud data storage and email hosting have dropped dramatically in the past year, causing small businesses to consider the possible cost savings of moving most if not all their applications and data online. The media buzz about the wonders of cloud technology not withstanding, there are some pluses and minuses to outsourcing vital services to […]

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Does a Small Business Need A Server?

October 1, 2014

I do consulting work for small businesses with multiple computers.  Some of them don’t have servers. An owner may start the business with one or two computers.  One of the user’s computers becomes a defacto server, with Quickbooks, a CRM program like ACT, and maybe a line-of business (LOB) database application. It’s also used as a workstation […]

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Computer Support by Onsite PC Doctor

August 17, 2010

Whether you run a small business or a Fortune 500 Corporation, you can’t afford for your computers to be down. The technology you use on a daily basis may seem simple enough when functioning properly, but what happens when a program upgrade or a new installation turns into a major problem? Suddenly, what was once an asset is now a […]

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